Privacy Policy

29Black Casino is committed to protecting your privacy and maintaining the confidentiality of your personal data.

Collection and Use of Personal Data

When you create an account or use our services, we collect certain information about you, such as:

• Your name, email address, password, and date of birth
• Your banking details for making deposits and withdrawals
• Your gaming history and preferences

We may also collect data about your browsing behavior on our website, including the pages you visit, how long you stay on each page, and any interactions you have with our content.

We use this information to:

• Create and manage your account
• Verify your identity and age
• Process transactions (including deposits, withdrawals, and betting)
• Provide personalized services, offers, and promotions based on your preferences and behavior

Sharing of Personal Data

We may share certain personal data with third parties for legitimate business purposes or as required by law. These partners include:

• Payment service providers to process your deposits and withdrawals
• Compliance agencies (such as the Anjouan Gaming Authority) to verify our license compliance
• Marketing organizations to deliver targeted advertising

Data Protection

We implement robust security measures to protect your personal data, including encryption technologies like TLS 1.2 and AES.

However, no method of transmission or storage is completely secure, so we cannot guarantee the absolute safety of your information. If you suspect any unauthorized access has occurred, please notify us immediately.

Data Retention

We keep your personal data only for as long as necessary to fulfill our legitimate purposes or comply with applicable laws.

After a reasonable period (not exceeding 5 years from last account activity), we will anonymize and purge stored information in line with regulatory requirements.

User Rights

As required by law, you have the following rights:

• Right of access: Requesting confirmation about whether we hold your personal data
• Right to rectification: Requesting updates or corrections to incorrect information
• Right to erasure (right to be forgotten): Submitting request for us to delete all stored data

Please contact us if you wish to exercise these rights. We will respond within a reasonable timeframe.

Children's Data

We do not knowingly collect personal data from minors under the age of 18, as it is against our policies and applicable laws to do so.

If we suspect or have reason to believe that an individual who has given us personal information is below this age threshold, we will immediately take steps to verify their age and close any associated account(s) upon verification of non-compliance with these regulations.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. We recommend checking this page regularly for changes. If you object or have concerns about new terms and conditions, please reach out to us.

By continuing to use 29Black Casino services after any modifications are made, you signify your acceptance of our updated policy.